Up Garage Yokohama Machida Chief Store — Local services in Tokyo

Lesson learnt and 100% do not recommend. Received a damaged catalytic converter with badly broken ceramic honeycomb. DHL and Up Garage both did not take responsibilities, simply because they claimed that "they were not able to confirm the damage was caused during the transportation". Not able to confirm is not the same as proof that they did not damage it. Store manager also "confirmed" that the part was checked properly before packaging for overseas shipment. Again these are just words without proof. Once we noted the item was damaged, we reported the very day it was received and the item had 1 week warranty. All we get in the end is to throw away our few hundred dollars for a catalytic converter with broken ceramic honeycomb and 0 compensation. Absolutely 0 customer service. Does not even understand how fragile is the honeycomb in the catalytic converter to have it sufficiently wrapped, and no fragile sticker...

I write this as a foreigner, but having been a few upgarages. The selection at this store is great, tons of parts, tons of suspension. Some things were a bit crazy on price such as trashed FD series 1-3 tails for 90k yen, lulz.

Great selection of defi gauges that I haven't seen at other stores which could be helpful for some

Separately from the selection of regular parts, Wheel selection was kind of weak, lots of snow setups in prep for winter, but virtually all on OEMs. Very few basically zero euro fitment wheels.

Overall, great store to browse, but if you are looking for wheels. The nerima store seems have a wider run of aftermarket wheels. If you need parts, this is the store. Would be shocked if they didn't have...

Posting as a car enthusiast from abroad.

Easy to get to via Grandberry Park! Amazing used parts inventory for a jdm car enthusiast, ended up buying some parts at a very reasonable price!

Service was good, spent probably 1.5 hours just digging through their inventory.

Found parts i wanted to take home so badly! For those who want to, they offer shipping services for the oversizes/overweight parts, that you don't want to pack in a suitcase.

Not the best but far from the worst UpGarage I've been to.

2nd floor solely dedicated to motorbikes, Scooters, and road bikes.

Looking for the train handle? Crystal tall shifter?...