It was a rainy night on the 29th of August 2024 between 8:30-8:50 PM and this store only had about less than 10 people I counted inside with so much space and I for one was looking for a temporary shelter from the downpour of rain and ready to buy an umbrella or raincoat if they ever had one no matter the price as it was needed at the very moment. I was the only person outside without any line. I was turned around rejected of entry by the staff and even had me wait in the middle of the rain but I wasn’t that dumb to just stand there and get soaking wet so I hid in one corner with limited cover but then after the rain stopped, I realized that there really is a missing human element connection where there is no sympathy and a failure of customer service especially in the staff of this particular McDuffy department store at that particular date and time. This is Disney after all that is supposed to be the happiest place on earth but the customer service is a shame on this particular store. Management needs to retrain this staff here/replace them if they continue...
Read moreThe "Scrooge McDuck's Shop" at Tokyo DisneySea is managed by Donald Duck's uncle, Scrooge McDuck. This shop offers a wide range of Duffy-related merchandise, with various items such as musical instruments, travel bags, and carpets displayed prominently above the actual sales area. It truly reflects the style of a department store owned by the wealthy tycoon...
Read moreA fantastic idea for a richly themed store but misses the mark as it sells almost exclusively Duffy merchandise, all of which can be found elsewhere...
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