The premium location for grocery shopping in Miri with a high proportion of products from Korea & Ozzie. Definitely pricey but if that's your cup of tea, what's to stop you? The Thai mangoes & persimmons are examples. The smoked meat & cheese selection are most impressive. They have the most interesting & eye-catching merchandise display methods, relative to the dull/boring display at other supermarkets here. Insufficient signage which means strolling through quite a large place to find your desired items. Good range & assortment in merchandise carried.
Overall the service is satisfactory since my encounters with staff have been pleasant. The parking is real...
Read moreThis is based on my experience few days (24/2, kol 4-5pm)ago.. i came here to buy things. Guess what. One of the worker(i was standing kt bhgian yogurt) angkat barang pakai trolley.. tp tidak ikut SOP the barang dia sorong twice her height tidak tgk dpn masa buat kerja. lastly she langgar me. SHE DID NOT APOLOGISED AND WALK AWAY AS IF NOTHING. sis, first time kerja customers service kah? You have to learn some manner. That barang almost fell into me. The one yg tak buat salah yg minta maaf how rude. What would you do if accident happen? Is this how you train...
Read more2 out of 5 stars. My recent interaction with this supermarket's customer service was disappointing. When I called to inquire about stock, the staff member responded rudely despite my polite manner. This unprofessional behavior was unexpected and frustrating. The supermarket needs to improve its customer service training, focusing on courteous communication. Good customer service is essential in retail, and this experience fell short. Management should address these issues to enhance customer satisfaction and uphold the...
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