Servay Hypermarket (Miri Plaza) — Local services in Borneo

Lots of changes after so many years, such as they do restock their shelves quicker, lights brighter except the employees attitude. I would say many bad apples. If your expectation is more towards a good customer service, to meet few good ones..that's consider "lucky you". So today is not a good one for me. I met Lina15 at cashier counter23 (stated in the receipt), she was completely ignore me when I came to ask about the gel air freshener. Lots of confusing price labels. The senior staff came at the same time, even she was hesitate to give me an answer. After get few things, then have to go to the only counter that opened, of course...it wasn't a lot of people around comparing to grocery section...so i said to the same cashier that i wanted to see the price of the same item..i would buy more..she shows her rude attitude..After transaction, she informed her senior colleague and looked like they want to beat me up. Gosh...that made me thinking how can they get to work there? Not knowing the price and acting they own the...

Hi, a few days ago everyone is using the MyKasih Sara to buy stuff and important stuff like cooking oil, chicken stocks, Dettol soap, soy sauce and so ever. HOWEVER, there's this one worker and it was a she, literally treated this customer which is right next to me, just because she didn't show her IC CARD NUMBER FIRST BUT LITERALLY ALREADY BEING SHOWN ON HER FINGER (there is some sections that you need to go if you wanna pay for your MyKasih things or stuff, so that place is supposedly for MYKASIH ONLY) AND literally that cashier (the worker) say rudely to her "NEXT TIME, GIVE THE IC CARD NUMBER FIRST" like- dang. What's wrong with her? Please teach your worker on how to treat each customer in rightfully and righteousness. I do not accept this kind of behavior so I will never go here ever again just because of the rude behavior from the worker because if she treated like that to a customer, means she will do it again. Please think about it again and again and try to improve your...

Great price for card members. But be careful upon check out as price in the system may different with tag. Item paid is non-refundable, you have to get other item to redeem the price difference. You will end up buying and paying more. It' s their mistake but still insist to dig up customers' wallet... Meh...

In other hand, they have wide range of products local and imported. Reasonable price too.

Another issue I observe is their premise space. All 3 outlets in Miri seems too crowded and overpacked with merchandise. The aile is just enough for 1 cart to go trough. When the staff have to restock, it's totally nightmare if you know what I mean... I'm not sure with others but I dislike doing my shopping in a tight and limited space. It's...