Brookfield Takeaways (Tauranga) — Local services in North Island

Firstly, the food quality from these guys is good. My issue is the poor time management and how long you have to wait, in spite of being told when your order will be ready. We are generally burgers and chips people, so what we often find is that the burgers are prepared much earlier than the chips and so as long as you are happy to have to disassemble your burger and reheat it when you get home, it's fine. The burgers are bagged up, going cold and waiting for the fryer cooking to catch up. Hardly ideal. The last three times I have had to wait 30-45 mins after the time I was told over the phone. When I questioned this I was told "we are really busy", which is great for business but being honest and giving a more realistic wait time would be better. I think they just tell everyone 10-15 mins. I'd sooner leave home later than sit in a fish and chips shop for 30-40 mins. I'm probably going to try somewhere else after my third...

we have been going to this fish and chip shop for over 20years, in the last few year this place has gone to the pack, you call them to place your order they tell you 10mins then you have to wait 30mins and this happens every time. last night I went there to get $5 hot chips and when I called they told me 5mins but then I got there and had to wait 30mins more just for $5 hot chips and when I asked why is it taking so long they said they are busy but I was the only one in the shop. I do feel the Manager just doesn't care about there customers. I told them last night that I will never come back to that shop. I would NOT recommend this Fish and chip...

I ordered the sweet and sour pork, chicken and noodle dish, and the oriental curry combo. Honestly, where do I start? The meal was basically just noodles with one small piece of chicken. The sweet and sour pork was completely soggy and tasted like it was a day or two old… like something that had just been microwaved. The oriental curry was grainy with barely any meat, and what meat there was tasted like it had been left out for days. I couldn’t eat most of it.

To make things worse, Uber Eats wouldn’t even issue a refund for this disgusting meal. Definitely not worth the money. Next time I’m going to Bellevue where it’s worth the...