Good Lood – lody rzemieślnicze — Local services in Krakow

I'm in love with Good Lood ice creams since four years already, always can find the taste I like, and the variations of tastes is amazing. The ONLY one BUT is the service😓 specialy on Good Lood Krowodrza - its horrible, even when it's not a lot of people, no big line, girls look at you like want to say " go away" not first time I have the feeling after visiting you that I don't want to come back here. I even were thinking start to go to another Lood spot as almost everytime is the same situation. I'm not asking to smile but just to be nice and answering people in the nice way...

I love this chain but this particular location has crashed the reputation with the girl working there :( she should not be dealing with people. Never smiles, makes sure everyone knows she doesn’t care and… today, she told us she couldn’t give us a bit of water for the dogs (+26c!!) because she works with only non-drinkable water… she confirmed there’s no drinkable water at her place of work 😅 which of course, was not true. The nice girl who was helping her today tried to compensate and help. What a way of ruining ice cream evening for...

Waiting in line for about 10 minutes to get to choose between 3 tastes, none of them fruit, all based on just sugar, water and milk (the taste says so) is simply not worthy. Plus they have the same prices as most ice-creams in Krakow, so I really don't understand why so many local people want this ice-cream when they have places like...