Olive Young — Local services in Seoul

During my recent visit to Olive Young, I was disappointed by the apparent shortage of staff and the overwhelming busyness that seemed to permeate the store. As a regular customer, I have always appreciated the wide range of beauty and skincare products available at Olive Young, but this particular experience left much to be desired.

Upon entering the store, it was immediately evident that the staff was stretched thin. The aisles were crowded with customers, and the few available employees were scrambling to assist multiple individuals simultaneously. This resulted in long wait times and a sense of frustration among customers who were in need of guidance or assistance.

Unfortunately, the lack of staff presence also had an impact on the overall customer experience. The shelves were disorganized, with products misplaced and in some cases, completely out of stock. It was clear that the limited staff members were unable to maintain the store's tidiness and organization amidst the constant rush.

Moreover, when I attempted to seek help from an available staff member, their demeanor reflected their overwhelmed state. They appeared stressed and hurried, providing rushed and incomplete responses to my inquiries. It was evident that they were doing their best under challenging circumstances, but the lack of support from additional staff members hindered their ability to provide adequate assistance.

While I understand that staffing issues can arise, it is essential for a store like Olive Young, which relies on customer service, to have sufficient staff on hand to meet customer needs. This includes maintaining a clean and organized store, assisting customers promptly, and creating an overall pleasant shopping environment.

Despite these challenges, it is worth noting that the product selection at Olive Young remains impressive. The store offers a diverse range of beauty and skincare items, including both popular and niche brands. If you are already familiar with the products you require, Olive Young can still be a valuable resource for your beauty needs.

In conclusion, my recent experience at Olive Young was marred by the noticeable shortage of staff and the resulting chaos within the store. The overwhelmed employees, disorganized shelves, and lack of personalized assistance significantly impacted the overall shopping experience. I hope that Olive Young addresses these staffing issues and makes the necessary improvements to ensure that customers can enjoy the high-quality products they offer in a more pleasant and...

The middle aged sales associate on the 2nd floor acted very strange. I have never seen someone dissuade my girlfriend so hard in not buying a product but instead to buy the product that costs well over $100 USD.

She would literally take the item that my girlfriend was trying to buy out of the shopping bag and back on the shelf. Every time my girlfriend tried to approach the wall with the facial products, she would come back and insist we buy the $100 USD product and nothing else. She was watching us from the corner of her eye!

It was she was making 100% commission on...

Store was quite empty during winter but i struggled to get assistance from the makeup floor. When I managed to get help in the end, he was able to help me with some items. I got no help from the skincare floor and staff there couldn't...