Your Spanish Corner, S.L. — Local services in Cartagena

Very disappointing customer service. Placed an order for an event in mid April which only arrived on the 10th of May. They said it was due to Brexit, which is understandable, however it does not justify the 4 weeks it took to receive my order. They did a first shippement and the products never arrived, 2 weeks later they tell me the are sending it with a diffferent company. They said they will be replacing them but this is the condition in which the ham arrived. They emails were simply rude. They never refunded the expensive cost of the useless delivery. They said they were losing money while I had 2 cancel 2 events due...

I was so excited after placing my first order, and so impressed on how well they worked. Got my delivery updates and it was supposed to arrive this morning. I didn't leave the house at all today so I would be here for the delivery and to my surprise... No delivery. After 9h waiting I just got a notification saying that my parcel is not even in this country. I know this is nothing to do with the company itself but the delivery company, but as long as my orders get delivered by FedEx I won't be placing any more. Very...

The package arrived fast and in good condition. Some products contained less weight than was shown on the website. Like my cereals: The packages contained 500 grams on the website, but in real it was 400 gram. I really wonder if I paid for the 500 gram packages but received the 400 gram. I didn't received a track and trace code, and when I send them a email asking for one, they just ignored me. I never received an answer from them. That is very rude.

YOU NEVER ANSWERED...