Sandro - Marbella la canada mixte — Local services in Marbella

I am a frequent customer of Sandro and have always had positive experiences interacting with the staff. However, my recent attempt to purchase a bag was extremely disappointing. I called the store to check if they had the item in stock, but the sales associate I spoke with was very unpleasant. She repeated over ten times that I should check the website, despite my polite explanation that I had no internet connection at the moment. I’m accustomed to a much higher standard of service at Sandro, and I was particularly disappointed that this associate didn’t speak English and was unable to tell me whether the bag was in stock.

When I requested to speak with a different associate who spoke English, I was denied. This was a very frustrating and poor experience. I highly recommend visiting the Puerto Manu boutique instead, where the staff is more attentive and...

No me ha gustado nada el trato de las dependientas, eran tres, la de gafitas cn el pelo recogido ha sido super agradable, pero las otras dos cuchiceaban, mirando de arriba abajo, un trato desagradable, arrastrandome las perchas justo cuando estaba descolgando un vestido, quitandome los vestidos de enfrente cuando yo los estaba viendo. He ido en varias ocasiones y las dos comprando vestidos que no quiere decir que vaya a ver digo puede tener un mal dia pero esque la q es desagradable lo es y ni aun asi te tratan bien, como si la ropa me costara 20 euros. No te dan un trato cercano, es compra o vete y no toques mucho que no tengo ganas de trabajar. Se nota que tienen preferencia de clientela y me queda reflejado por la hipocresía...

The collection is gorgeous as usual of this brand. Very beautiful store and everything is very proper that makes it easy to find the item. The ladies of the salesteam are very kindly and know their business....