Tienda Movistar — Local services in Nerja

Appalling service - don't go there!

If there was an option to give 0 stars, that's what I'd give to Movistar's Nerja shop. These jokers are the rudest, most useless shop assistants I've come across in a long time. We waited patiently while they took an interminable time serving their Spanish customers, talking at great length and spinning out transactions that should have taken 5 minutes to around 20. Not even any eye contact to show that they’d noticed we were waiting. Finally, after half an hour, it seemed like it was our turn to be served - but no. A Spanish customer came in, pushed in front of us, asked to be served - and was! Our protests at this treatment were met with a blank stare and we left, never to return. Maybe they don't like foreign customers, which is a pity as Nerja is a popular holiday spot and gets hundreds of thousands of visitors from other countries every year. Whatever the reason, there's no excuse for such rudeness and shabby treatment of...

No podría estar más contento con el servicio que me ha dado Nerea! Muy profesional, muy tranquila, muy muy resolutiva! Acudí a ésta tienda buscando consejo para solventar un grave problema en las comunicaciones de mi empresa, problema causado por ORANGE. Nerea me atendió muy muy bien, me hizo una muy buena oferta y el proceso de cambiar todas las líneas a Movistar no podría haber sido más fácil y rápido. Tras una portabilidad fallida a Vodafone (aún más incompetentes que Orange....) en verano 2018 era muy escéptico y con Nerea y MS he quedado sorprendido y he vuelto a "confiar" en un teleoperador....

They refused to sell me a phone with out Internet then when I told them for the 5 time that we don’t have a fixed phone line they just dismissed me with a rude wave...