Ole Comunicacion, S.L. — Local services in Orihuela

I have been a customer for several years now. Never was too happy but Olé did much better than my previous internet provider. That said, the recent service interruptions certainly deserve 1 star. Not a single informing e-mail to the users about the problem, no apologies to the unhappy customers who left reviews here on Google Maps and the 902 phone number to pay again to fix something you have already paid for! Twitter is inactive since 2013.

My screenshot of the speed test (1 Mbps instead of contracted 3 Mbps) was deleted from this business listing.

Sent them an email and left a request in the office in person. Their specialist came two days after that and tried to fix the problem. Unfortunately it didn't help - cuts all the time and 1mbs/s speed now.

The word "comunicacíon" should be dropped from the name :)

If you know a better internet service provider, please tweet...

Customer for over 2years continiously, newer satisfied with speed nor stability. Paid for 3mbit and got 0,5mBit on average. Upload speeds slower. Network down or two slow to use on a daily basis lately. Was better in the start. But what made me write this review was that when i cancelled the contract they said we will continue to charge until we pick up equipment or you deliver it back. And we need 60-90days to do so..... BUT when o got back home network was already stopped - and when i called they said yes we closed since you are cancelling despite telling me to keep paying for the next 60-90 days! They enabled again, but only for 1day. Stay away - not a...

My father is 84 years old and has returned to the UK as he is ill and is currently in hospital. We have tried to cancel his account and despite emails and phone calls Ole are still taking money from his account. We have been told today that we can't stop paying as we have the equipment, we offered to get a neighbour to collect it so Ole could pick it up but were told "no you bring it to us", we were also told if we cancel the d/d with the bank "we will be found". This is disgraceful, we are in UK and cannot get the equipment to you. It's a disgusting way to treat a pensioner who is seriously ill in hospital. Be ashamed of your...