YOGA EDITION 敦南旗鑑館 — Local services in Taipei

I was truly deeply disappointed at the process of refund.

I had to terminate my membership earlier due to career relocation. Submission was made before mid December. They insisted on a copy of saving book, which unfortunately HSBC doesn't provide in Taipei (it is 2025!!!!!). After searching high and low, I found a Bank of Taiwan saving book from years back. Anyway, all docuents were submitted before mid December. On 20 December, Aaron (a nice guy) at YE told me the accounting department notified him that payment had been processed. Which for local Taipei-ers, the expectation would be that money should show up on my account within 1-2 days MAXIMUM.

Fast forward, it's 3pm 30 December. Nothing. I have been chasing Aaron for days and finally he got back to me saying what the accounting department meant was it had notified the bank a payment would be made before an actual payment will be made. And the payment will be completed by 8 January, which would be WAY BEYOND THE 7-14 business days pledged for the refund payment.

If I was charged TWD 6000 for early termination of the contract, by right, I need to charge them back for late payment of my refund.

The front desk team is great at YE Taipei but the back office needs to catch up before losing customers down...

This is a wonderful studio. This studio was kind enough to let me in for a day pass. I had an amazing Hot Yoga class with Vino (very experienced, excellent teacher). Ian spoke great english and made sure I knew my way around the studio. He also answered all my questions about the membership.

Amenities here are phenomenal. Super clean. Everything is new. Every detail was awesome (my towels smelled like incense!)

I am still working on staying in Taiwan long term, but if you have an ARC and will be here for 1 year, this studio would be my first choice!

Thank you to Ian and Vino, I hope to return and practice...

Smooth experience getting info and a tour of the facilities and signing up. Beautiful and convenient facility and a wide range of classes are available. The consultant was absolutely fantastic and provided me with excellent recommendations related to the type of membership that will suit me best given my personal...