Superdrug — Local services in Birmingham

Extremely disappointed with Superdrug Pharmacy , Harborne.

This is the third time I’ve gone to collect my prescription and still haven’t been able to get it. The first two times, after waiting in line and paying for parking, I was simply told to "come back in the afternoon."

Today, I went again and paid for parking, ( totaly 3×1.4) only to find the store closed before the listed closing time, even though Google says it's open until 6 PM!

This is completely unacceptable. I’ve now wasted money on parking three times, paid for the medication, and still don’t have my prescription. And realistically, I will have to go at least one more time and pay again.

Absolutely unacceptable...

Never in my life will I go to this Superdrug again. The staff is very rude and inefficient, I was in a rush as I was being extremely late to an event due to traffic during peak hours and I only had to buy a single product. There was a girl whose student discount was not working and they spend a good 4 minutes trying to figure it out. I asked if I could just pay for my product very quickly and then leave as I was in an imense rush and Amelia, the girl at the till said she’s too busy serving someone, in the most disgusting way possible. Worst staff I’ve ever seen, hopefully...

Usually pick up order for a family member from the online doctors for here. Their email stated the order would be ready for collection after 12. I stood waiting to be served for five mins at the counter while three people behind the till were working with what seemed to be lots of prescriptions behind the till in the back. Unfortunately when I went to collect the prescription, I was told they'd have to get it ready now. Bit a massive deal for me personally but I can imagine if people are in a rush, this tim management can be an issue. Staff...