This friend of mine invited me (I have always defended this gym because I am a customer of theirs). When I heard hard thumps, I was shocked. How could someone even live in a place like this which such loud noises? If I hadn't heard it, I wouldn't have believed it. He told me how the noise was affecting his and his family's mental health, creating stress, waking them and their little son from sleep. They asked the gym to soundproof the floor, to separate the machines with something that dampens the noise and vibration, but despite Council Spelthorne being involved they are not being persuaded. I cannot suport this business now becouse I know how little they care about people. I am writing this to make others aware of how bad the situation is for my friend and other residents living next to this gym. In the video you can hear an example of the noise impact we recorded. (turn the sound on) I now understand why residents wanted the gym not to be open from 6am. If I was in their shoes and the gym woke me up at 6am every day I would go mad. Until that changes, my one star here will remain. I also found another gym, it's called Eclipse Centre in Staines, it's not far from here. It's actually even better: it has loads of classes (a lot more than here), it has a rooftop pitch to play on, a pool and lots of other equipment. I recommend going there instead of this gym to give the manager time to resolve the issues he is causing residents living nearby. I sincerely hope this letter is taken seriously by the team at...
Read moreI was never believing someone in UK can break the law so badly,management of this business is breaking the law in to many ways by not complying with business spaces category opening hours and not having a planing permission from council for their main activity which is generating high levels of noise/vibrations/bangings.More than that his general manager was trying to buy my silence with discount for gym membership. Probably the owner done same with council planning officer, bought him to close the eyes. The comercial space was planned by council as retail and now we have a gym which doing Olympic weightlifting and deadlifting, dropping 100-120-140-160 kg on a 30mm rubber mat causing massive vibrations/noise to a residential building. To be the package complete, they have installed without planning permission from council AC units in a bin room, generating massive heat transferable to flats above in a 35 degrees Celsius and putting the building in danger of fire. Google should revise the rating star scale for this business. From myself is a MINUS 5 star. Play the video to witness how loud is when Olympic weights are dropped, and we are...
Read moreWhat a joke of a gym, advertised starting price at an ‘affordable’ £35. Here is what you get: -The owner is so cheap that females and males use the same toilets and there are only two small toilets for the whole gym use. -Females do not have their own area where they can feel safe to change, clearly a man owns the gym. -Stinking and unsanitary toilets. -No air-con -When running members of the public can see you and the sun shines in your eyes -Workers stare at you and only speak to a ‘selected’ few
This gym is worth no more than £15 a month it’s supposedly new but has old machines.
The staff members have also broke data protection rules. I had the option to bring a friend 2 friends a month. When they asked me for their details they were required to provide their names and phone numbers. A couple days later they got a call from one of the workers at this gym persuading them both up to join!!! These people break all the rules how dare you call my friends and use their numbers for your own personal gain!!!!!! Very unprofessional and embarrassing
As a result membership cancelled after 1...
Read more