Pizza City — Local services in Great Britain

very unprofessional and rude!! .. I made an order of food (for my two young children) which consisted of a 10 inch pizza and a burger!.. i was patient enough to understand they may be busy until calling the takeaway when it was up to two hours late...to then be told on the phone it wasn't even in the oven yet!.. i call again 15 mins later to be told again it will be another 20 minutes.. the young GIRL on the telephone.. was very unprofessional also, screeching and swearing between the Phone call to which i imagine was the owner.. I asked for some of my money back as they claimed my food was already leaving and ready to go.. i asked for my refund of some monies to be given from the driver when he arrived to rectify the problem and for the long wait.. to be then told he doesn't speak good English..... he spoke perfectly well and understood every word i said 👏.. The takeaway has not in any way stated when i will get any refund nor an sincere apology for the delay... this isn't the first time this has happened but i gave them the benefit of the doubt having ordered last time some time ago.. what a mistake that was!.. To top it off the burger bun was solid and the food order was not worth the £13+ i paid.. Maybe staffing & professional qualities need looking into and maybe a mature member of staff would help! Aslong as theyr taking people's money they dont seem to have Any respect for...

We have been loyal customers of the takeaway for many years, we have never had bad service yet 👌 the staff continue to grow and deliver exceptional service and the food is always fresh, hot and great tasting. The staff are belly to ground across tea time and whilst they try sometimes demands can't be upheld, delivery is an option along with pick up, if your wanting great food and not be disappointed consider pick up aswell as delivery to avoid disappointment, we do both for ourselves and for our kids, keeps smiley faces 😊 thanks to the team for all you do👌🍕🍔🍟🥙...

have been using pizza city for many years due to thier location,and the food is adequate but was shortchanged with Turkish coins and despite many years patrioncy without incident , i was basically told I was trying it on, geed on by some 10 year old lurking in the door . left me feeling rpiped off before the England match with no cash for a beer n no burger(which I said to keep,along with my custom) after many years it saddens me to say,go to little hugos a few doors away. better food n not trying to rip you off with his...