Top Pizza derby — Local services in Great Britain

Absolute joke of a place. I put post code and address of Travelodge and left a note saying I will come outside when your here. Get a call saying their outside so I walk outside barefooted to nobody there. Ring them up to have the driver argue he is outside the hotel right now at the second entrance... there is no second entrance... it turns out he went to the wrong Travelodge miles away. He eventually turned up with some randomer in his car and said here’s your food... I was raging, he has just come 15 mins after he said he was outside and I’d been standing there bare foot in a car park. He said there was another Travelodge in Nottingham road. I told him there wasn’t one with same post code and he argued I didn’t know the area well enough.... so the food come really cold as you can expect and then supposingly it’s my fault even though I put the only post code for a Travelodge In this street. Asked for a refund and was told no no it will be with you in 3-5 mins the expected delivery time was actually 25 minutes away... so that’s their excuse for stone cold food. Then to top it all of the deliver driver then sent me a message with the address of the wrong Travelodge in it.... I wouldn’t mind if I put Travelodge Nottingham road as there are 2 of them but the fact I put post code in and he went to wrong address still and blamed me is an absolute joke. Never wrote a bad review for a fast food place but this service was ridiculous. Do noT go here, go anywhere else. Can’t even comment on food as I said it’s stone cold and apparently it’s my fault for putting in the correct full address to have him go the wrong address by just typing Travelodge in sat nav and going to nearest one. Honestly...

I was ACCUSED OF STEALING THE DELIVERY MAN'S MOBILE PHONE. HE SAYS HE PUT HIS MOBILE ONTOP OF MY PIZZA BOX. NICE TRY DELIVERY GUY. TO A LOCAL LOYAL REGULAR CUSTOMER. NO COMPENSATION GIVEN. TRULY THIS IS TRUE . IT HAPPENED WEDNESDAY MIDNIGHT EARLY THURSDAY MORNING. HE DROVE OFF ONCE HE NEW HE WAS WRONG.. WISH MY PIZZA CAME AS FAST AS THE DRIVER ESCAPED.LOL. I'VE NEVER HAD A PHONE CALL STILL TO OFFER ME A FREE MEAL OR THE CASH BACK ON THE PRICE I PAID FOR MY MEAL THAT NIGHT . I'M TRULY SO DISGUSTED AND DISSAPOINTED IN SUCH POOR CUSTOMER RELATIONS SERVICE FROM TOP PIZZA ABBEY STREET DERBY. HONEST NOT EVEN AN OFFER AS TO COMPANSATE A BLOODY GURKIN EVEN.LOL. OH WELL PLENTY MORE TAKEAWAYS . OH I TIPP THE DELIVERY 5POUND EACH TIME AND MORE WEN I CAN. I HAVE NOT ORDERED EVER AGAIN SINCE THIS INCIDENT OF ACCUSATIONS. TOP PIZZA YOU HAVE MY MOBILE NUMBER AS YOU EMAIL EVERY FRIDAY NIGHT. TAKE MY NUMBER OFF THE INTERNET PLZ OR I PROCEED...

I know it was a late night order, but the smell from the bag put me off before I started. I don't know how old the cooking oil is, but it is in dire need of changing. The fries were inedible as were the rubbery chicken nuggets (due to being cooked in very old oil) I ended up taking the burgers out of the oil soaked bun and just ate those with a knife and fork. I only ordered in desperation of not wanting to cook so late at night. I won't make that mistake again, nor will I ever order from here again. After 20 minutes I had to empty my kitchen bin due the smell of the vile food lingering. Edit: Please do not attempt to tell me what is, and is not true. I would be more than happy to get the food back out of the bin and return it to you in order for you to explain its terrible stench and taste then, just let me know and I can...