Trago — Local services in Great Britain

I went to Trago shopping today like I sometimes do . And because I live 30 miles away we like to have a nose of every section , including the cafe , bakeries , butchers etc which are joined to Trago … Firstly we had breakfast but staff were all miserable as sin! The bacon and mushrooms on the breakfast were horrendous (cold and rubbery and mushrooms were full of water ) !! I asked could I have half and half beans and tomatoes ? I was told - no! Not sorry we don’t offer that option etc .. I was a bit taken back . Then we were like ‘ ok this has got to be a one off surely ?’ .. spending £30 on breakfast. so we left then got a trolley and went in store . Like I said we went all around the store ! We bought a crossbow at the price of £35 alone . Kingsize bedding £20 Without other items totalling upto £159 However I noticed two men which were shop assistants following myself and my family around . And the same two men kept circling us . I was in shock !! They’d both meet up together and was looking in my hands to see what I was holding but it was my phone ! (Iv always got my phone in my hands). We went to reduced section we were followed again . And circled again . I knew we were being followed and the stress and anxiety these two men made me feel I can’t even explain !! I hope no one is made to feel the way I did . We left the store And spent a further £40 in the butchers .. I was so upset about the way we were treated I rang the store and spoke to the manager I think ? She was totally horrified at the staffs behaviour. And for this reason I will give 3 stars and not 1 !!! Staff seriously need to get into friendly mode because they were all Miserable . I did not see one smile on anyone ‘ Not one staff member came across friendly . Really really...

UPDATE: I did go back to their garden centre and I was quite impressed. Good to see that they now have signs up too. The chip shop there serves frozen chips though, which is disappointing. If you're one of those people who thinks that shopping is a hobby then you'll probably love Trago Mills, where you can spend hours going around the different departments (buying stuff you don't really need). If you're like me and you know what you want to buy before you go in (i.e. you want to walk right up to it, pay & leave) then this isn't the place for you.

I went (on day 3 after opening, at around 4pm) when we got a parking space quite easily, even though there were no family spaces in sight. The trolley/baskets that had been left scattered around the car park probably said more about the shoppers than the shop, but I reserved judgment.

We wanted to buy pegs and a bathroom mirror. We turned left as we walked in. I tried on a jacket that was a reasonable price; unfortunately there was no mirror to see what I looked like in it. Whilst we were given a map there was a distinct lack of signage so we wandered aimlessly. I asked a member of staff where we'd find pegs, she pointed in the opposite direction and said "Home"; we never found the pegs. At this stage we were exasperated so didn't bother doing the trek to find a mirror - I'll probably go to B&Q.

So, I was a little disappointed. I honestly can't think of a reason to go back there at the moment. That being said I want Trago Mills to do well (without killing off the town) - so good luck to them. I hope with a few small improvements that it does encourage people to visit Merthyr. I also don't want us to be left with a derelict building that looks...

It’s a gigantic grotesque blot on the landscape sparcely filled from end to end with absolute junk and fluorescent strip lights. Think poundland/argos type tat, nothing at all like Walmart or Target if thats what you’re thinking. It’s run by a contemptful lunatic who is zenophobic, homophobic, anti-welsh and seems to be totally out of touch with reality. No idea what their business model is supposed to be, but I left with a roll of bin bags, feeling bewildered about the place. Nobody is going round filling up trolleys with product like a cash & carry. There’s no bulk discounts for anything. They don’t sell any food, alcohol or canned goods, just an odd combo of sweets, herbs and fizzy drinks. I didn’t see a single person pushing a trolley in fact. You need a pound coin for them. It seems to be just locals calling in to grab toilet roll. There’s very little range of products, and they’re mostly off-brand, for instance a whole row of shelves stocked with just one kind of luminous green handwash, but nothing specific or anything not stocked at B&M. The garden centre is full of dead unwatered plants. The houseware, furniture and clothes sections are dire. The greasy spoon food outlets are mostly closed or you wouldn’t want to step foot. “For cod’s sake” 🤨 They seem to only stock books on topics the owner is interested in. Huge section of war fiction if you’re into that. There’s no finess to anything, the entrance smells like stagnant water from a broken water feature, the checkouts have been hastily knocked up from particleboard and most the shelves are empty or poorly stocked. No finess to anything. Incase you’re wondering, the castle turrets are hollow metal cylinders in the ceiling. Absolutely...