Very inconsistent. Used to be a regular but had problems last year with long delays and cold food. After a few months, gave them another try. Driver was half hour late, phoned to rudely that I hadn’t put full address in, when he found it again told me off for not putting it in. Showed him my phone which had proof i had put full address in, and full directions in further details. No apology. Pizzas were just warm and had to be reheated. Chips hard and got thrown away.
When Cucina are quiet during the week, it tastes great and is hot and fresh. Sadly when they get a few orders it seems they can’t cope and send anything out. They don’t respond to feedback so can only assume they don’t care about customer opinions, just banging food out and taking money.
Sorry Cucina, that was your...
Read moreI've been using cuccina for 2 year's now and have always had great food and always a friendly welcome,I went today and expressed that there was a change in staff and the price increase,I was confronted with the owner who was extremely rude and arrogant,so on that note if that's how I'm going to be spoken to,I will never go there again.by the way he wasn't bothered even though I told him I'd never return.manners don't cost anything, instead of saying I can't be here 8 days per week and explaining the price increase instead of saying it's about time, he could of delivered it in a more...
Read moreExtremely poor quality food. Ordered a donner and chicken tikka kebab in garlic nan, portion of chips and a chicken filler burger meal. Collected it and got it home, no garlic nan. Chicken burger wasn't a fillet burger, Chicken tikka wasn't tikka it was cancelled chicken and chips were under the donner meat not separate. Called to speak to manager I was passed to a very rude man who argued with me. So I took the food back to the shop and showed them after a 5 minute discussion they decided I was right and they give me a refund. Avoid. I will never order...
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