Tung Ying Chinese Takeaway — Local services in Leeds

Great take away until you have a problem, I’ve ordered from here for years. I ordered some extra sweet and sour sauce with my order, when I tasted it I got a really bad chemical taste and had a smell to it a bit like disinfectant or bleach, when I called them they said I never ordered any and made it out like I’m lying 3 people I have shown this too and asked to smell it have said it’s not right. Since eating it I have now got a headache I asked the manager to come out to see and explain what is in it which he replied “ I am not going there tell him no” he then said it’s all ok and from the same batch you can clearly see the difference. I was not ringing for a refund I just want to know what is in the food I’m eating. As a customer I don’t want to made out to be lying I just wanted some customer service. I will not be...

PRECOOKED REHEATED FOOD... PLEASE AVOID UNLESS YOU WANT FOOD POISONING! Previously had great food from here, however upon complaining about a very poor order I was told that only a portion of my order could be refunded upon collection from a driver, how he would know is beyond me..... I would not recommend this place ever again and the rudeness of the operator was unbelievable upon complaining about standard of food, however given her restrictions from said employers and the fact she wasn't even bothered when I advised I would recommend elsewhere here in the review section......this was probably understandable given she is trying to keep a job, I would advise going to somewhere else before entertaining this...

I am extremely disappointed with my recent order through your platform.

I selected card payment when placing my order. However, when the delivery driver arrived, he asked for cash, which shocked me. I double-checked my bank account and saw that no payment was taken — even though I had selected to pay by card.

This situation wasted my time and ruined my dinner plans. It’s unacceptable that your system confirmed an order without processing the payment properly, and now I am left with no food and frustration.

This is the first and last time I’ve seen such an issue — it feels like a fault with your system or the restaurant, which behaved like some unprofessional “China website” business, not a trusted...