Rotana Pizza — Local services in Liverpool

came in for a 1/2 pounder doner burger, not only was the portion small and not even remotely close to being a half a pounder the doner meat was stone cold which was stored in a "hot well" which i assume been in there a while. The kebab grill next to it wasn't hot either so even if i asked for fresh hot doner they wouldn't be able to give me it. Asked for mayo and only a tiny splash left in the bottle I asked if they had any more and he said no. Sorry yous have more in the back don't lie to people who are keeping your shop open. They can't even grill a bun properly, bun is soggy and floppy as hell. Feel like I need to go behind the counter and show them the basics. Food went straight in the bin plenty of other places on county road that's hotter...

Ordered Donner meat to be grilled as it was being cooked it caught fire, rather than dispose of it, whilst it was still on fire they trayed it up and served it to me, the donner meat had not been properly rotated in the heating dish hence why i asked it to be cooked again. After a price rise they claim to have upped the quality however I've seen no change rather than having an upset stomach after last ordering, i used to order from here every week without fail however the new rotana isn't what...

Order paid, never received the food or any correspondence explaining why, as the staff hung up after 1 second of speaking. If you’re considering ordering, you’d be better off burning some cash, as in that transaction you would at least receive a few seconds of light and warmth...