Costcutter London — Local services in London

Do not get parcels delivered here. (Assuming I'll get a rude response based on other responses to negative experiences) a complaint has been made to costcutter company aswell.

My parcel was delivered, evri would have had to scan it to mark as delivered, the guy in the shop went to the back to "check" and 2 seconds later came back and told me my parcel was not there, I then refused to leave until my parcel was found and told them to take me to the back, the guy behind the till said to him that was fine and I went back with him, he then pointed to the box and said "nothing there I checked", but when I went to picked up a parcel to start looking he then picked up a parcel which magically turned out to be mine, I then stated that he did not even try to check and asked him to give me my parcel in which he didn't and instead tried to justify the situation rather than just apologise.

I told him that they need to be careful as situations like this can stress people out (im pregnant which i did state and situations like this dont help stress levels) lucky I was not about to leave without my parcel but someone else would have and they would have had to try go through evri which is stress in itself to get compensated all because someone didn't bother to check or was trying to take the parcel for themselves, he even stated once parcel was not delivered and so it must be mine, and as I left said "don't not get your parcels delivered here again" which I can assure...

don’t come here to return your packages, came here to return a package which amazon stated ‘didn’t need packaging’ yet they tried to charge me for a 20p bag, which usually would be fine however they have a minimum two pound minimum which i find very convenient hmmmmmm. guy looked at me like i was stupid when he was the stupid one who tried to stick the label on my item that wasn’t packaged. also the way they reply to their negative feedback in these reviews is SHOCKING. as a business you should be able to take it in the chin, not insult...

This place is atrocious. I attempted to return a parcel following Amazon's instructions, but the staff were utterly clueless. Their customer service knowledge is non-existent. A business is far more than just sitting at the till, waiting for people to pay.

It's clear from the comments that this has happened numerous times with other customers, yet they still refuse to find a solution, opting instead to treat customers poorly and send them away. I have reported this to Amazon, and they are...