Out of the Blue — Local services in Manchester

I am a resident a few doors down from the shop and just had the most unpleasant interaction with the staff, which was witnessed by my housemate. I'm a teacher who happens to be autistic and i should be at work right now helping kids with very high needs but instead I've been having a meltdown (look it up) for the past hour because one of the staff decided that they suddenly don't like me locking up my bike near their shop. The bike is not in the way and i have been locking it up there for over a month now without any issues or complaints from anyone including the people who live above the shop. I do not know the staff member's name but he claimed to live in the house above the shop however i do not believe this is true because about 2 mins earlier he asked if i lived there. This man got very into my personal space and threatened me saying 'if you don't move it, you might come back and find its gone one day'. I have never been a customer here and i won't ever be because i will not support a business that treats people with this level of disrespect and hostility. Absolutely...

To be completely honest, I’m not sure how the owner has managed to stay in business with the attitude he displayed today. Basic customer service training is clearly needed.

I asked a simple question about the yield from a piece of salmon and was met with sighs, eye-rolling, snide comments and an unwelcoming tone. It felt like I was inconveniencing him by even asking.

What could have been a loyal, weekly order of £50–£60 is now lost—not because of price or product quality, but purely due to poor attitude. We’ll gladly take our business to another local shop that values its customers.

Reasons why Small business fail and big corporate supermarkets win, they take things personal, remember nothing in business is personal

Blessings for your yield...

I am quite reluctant to post this as I don't want the queue to get into this shop to become even longer! A fabulous range of fish and seafood offerings, always extremely fresh and served by knowlegable staff who will gladly fillet any purchase. The Faroese salmon is especially worthy of mention being the best flavoured salmon I have ever eaten. This is farmed fish, but in the Faroe Islands the fish are farmed much more sustainably (lower stocking densities, less chemicals and a more natural diet). Although we live over 30 miles from Chorlton, we make the pilgrimage once per week to visit this shop and a number of the others in the town, and I have met some who have travelled...