The seller has great prices and a wide variety of stock...which is often not actually in stock. I have placed 7 orders with them since mid December 2019 and with every single order there have been issues with stock availability. Whilst occasionally that has been due to stock arriving at their warehouse damaged, other times it is advertised as being in stock when it isn't. Often the order is then sent at intervals, which is not often convenient.
Perhaps this site is better equipped to serve dog and cat owners, but I'm a rabbit owner and I also often buy wild bird and hedgehog food. The last order was the last straw for me, when the main item I ordered was no longer available, yet had been advertised as in stock that very day, but they advise me there is now an issue with production from their supplier - well don't bloody advertise it as being in stock then! This also cannot be blamed on the Covid 19 issue, as this has been happening with stock well before then.
I shall not be back and will now have to find an alternative online store. As I say, a great selection of products, had they actually been in stock...
Ā Ā Ā Read moreI have a ordered a few times now from Purely Pet supplies and absolutely love it, I canāt find another site that offers such variety at fantastic prices. I have two labs who have been poorly over the last year especially my youngest. We have had a long time having a lot of quiet ācanine enrichmentā days whilst recovering and I have been able to find lots of suitable, good quality treats from PPS. It means my girls have been able to recover well with lots of good quality mental stimulation. When we started the rehab process it meant we needed more healthy treats and again PPS had a huge range of good quality healthy treats that my girls love. Communication is always spot on, I had a couple of things out of stock and they very kindly posted them later on with no extra postage charges. Delivery is always super quick and items well packaged. You canāt get better than Purely Pet Supplies for choice and service. Lauren is...
Ā Ā Ā Read moreJust found these people during an internet search and out of interest I am leaving a 'live' review having just placed an order for pond fish food after 2,00pm on a Friday which is treated as being received the following Monday. Lets see how we get on (hopefully better than Max!). This review will be regularly updated until delivery.
21/02/2020 16.53 order confirmation received. 24/02/2020 08.01 order has been dispatched 25/02/2020 08.00 tracking says delivery due today 25/02/2020 15.40 item arrived well packed and intact.
I think that says it all really, a very pleasant transaction experience without any problem at all, I will definitely be buying from again. It looks like poor old Max was the unluckiest chap in the country judging by all...
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