Broughs — Local services in Sefton

Bought some meat for Christmas 2 steaks they were super expensive cost £25. They were utter rubbish full of fat and gristle tough like shoe leather ruined Christmas thought it would have been nice treat too. Went to supermarket bought 2 exactly the same size from finest range cost me £13 beautiful tender great taste cooked same way. This is a terrible bitter for steaks not the first time had bad meat there. Went and told them no refund no replacement not even an apology just...

Appalling quality steak. No way was your expensive "sirloin"steak genuine. Cheap frying type steak as tough as hell. I am disgusted that I fell for it. No easy way of proving it but I eat steak from tesco asda waitrose and I have no problems as it is always tender. I could not chew your grisly tough and, honestly flavourless steak. You...

Brought meat back because it wasn't good and I expected just an apology and that would be it. Instead, the boss was rude to me and blamed me, so I will never shop there again. What is the most important thing for shops?...