Rituals — Local services in Southampton

I want to take a moment to commend Chrys, the manager of Rituals, West Quay in Southampton, for his incredible professionalism and outstanding service. I visited my favorite shop yesterday with an account issue, and Chrys went above and beyond to resolve it quickly and efficiently. His kindness, patience, and dedication truly stood out, making the entire experience smooth and pleasant.

I also want to extend my gratitude to the lovely young lady who assisted alongside Chrys. Although I didn't catch her name, her warm and attentive service was absolutely beautiful and added to the overall positive atmosphere.

A big thank you to both of them for making my visit memorable. Rituals is lucky to have such a...

I just wanted to share how wonderful my experience was at Rituals in Southampton, all thanks to a fantastic member of staff named Jess. From the moment I walked in, Jess was warm, patient, and genuinely attentive. She took the time to understand what I was looking for and guided me through the products with real knowledge and care.

What really stood out was the way Jess made me feel—calm, valued, and completely at ease. She embodied everything the Rituals brand represents: mindfulness, luxury, and thoughtful service. I left not only with beautiful products, but also feeling uplifted and looked after.

Thank you, Jess, for such a positive and memorable experience. You're a true credit...

Loved the calm vibe at the store Especially the complimentary yet cute little shot of cinnamon tea I loved the Sakura range- hand cream, hand wash, hair & body mist, shower mousse, basically everything! From the Karma range I liked the hair & body mist and shower mousse. The Jing shower mousse and Alchemy (limited edition) shower mousse are also...