We visited here to go swimming as a family. There is plenty of parking available. We got parked straight away, which was pleasing as it was on a Saturday afternoon.
Upon entry through automated sliding glass doors you come to the reception desk. The staff were friendly and welcoming.
The changing room lockers do require a 20 pence coin that is non refundable, i.e. the locker keeps the money. The staff did not inform us of this, please bear this mind that:
You need a 20p to be able to use the lockers You cannot open and then realise the locker without putting yet another 20 pence coin into the locker.
So we had to go back outside to get change, which was a tiny bit frustrating.
The pool itself is geared up for family fun, not people who want to do lengths. There are no lanes as such and the pool is an unusual shape to make it interesting.
The flume was good fun, even though my child was of sufficient height to be allowed on, I would let children on with caution. It would've been too fast for my 6 year old, but every child is different, he isn't a thrill seeker. The concerning aspect was there wasnt a life guard at the very top of the steps at the entrance to the flume. This meant anyone could just fly done behind you without having to wait for the person in front of them to get out safely. I think that may cause potential accidents to happen.
The surfacing around the pool where you walk needs renewing. The small bits of stone/aggregate end up sticking to your feet and being dragged into the pool which a shame.
We did see some young children who were clearly very cold, as the pool is heated but marginally. My child did get very cold but didn't want to leave as was having fun.
You need to keep moving in the water to stay warm. So please bear that in mind when planning your trip. The saving grace is that there is a communal shower that is hot upon exiting the pool before you get the changing areas.
The cafe is a bit disjointed, it was once clearly an independent area, but in a bid to cut money you have to go to the main front desk to pay for items, which is a bit awkward if there is a queue of people waiting to enter the facility.
All in all I think we would visit again, but not in a massive hurry. My child did enjoy it though and that's what counts.
With a bit of TLC and a bit more money spent on heating the pool it...
   Read moreMore YUCKfield than Uckfield
Our visit to Uckfield Leisure Centre was a real disappointment and low point of our holiday in the local area. We wanted to go swimming with our young family and called in advance to check all was OK. We arrived and paid for 2 adults and 2 children and after this was when the reality struck. There were no family changing rooms, the floor around the edge of the swimming pool was crumbling, making it hazardous and dirty. The sand like material then stuck to the bottom of everyoneâs feet and landed in the bottom of the pool causing a layer of grimy, rough sand across the whole pool. There was no space for our small children to swim due to ongoing lessons in the shallow end. The pool water was cold, and the entire facility felt filthy, with mould on the ceiling and rust on the pipes. Showers were either cold or barely functional & many lockers were not working. We spoke to staff whilst in the pool who tried to help but when they realised there was nowhere our 1 year old and 4 year old could be without being held constantly by an adult, we were offered a refund.
When my wife approached staff after our short visit to claim our refund, she was made to wait 25 minutes, had to speak to 3 different staff members and then was offered a refund for JUST the childrenâs swimming - the grand total of ÂŁ4.30 of the ÂŁ21 weâd paid for the four of us!
Uckfield Leisure Centre were quick to take our money when they could see we had 2 small children who wouldnât be able to use the pool! The whole place needs major refurbishment and better customer service. Save your money and...
   Read moreThis is one of the most discusting pools I have ever set foot in. I get its a children's pool as well as an adults but the matting round the outside is all moldy and torn apart and half of it is in the pool which is also really unpleasant because theres bits of sand and whatever else on the pool floor its discusting. It was also really cold in the pool. The showers were absolutely appaling, a dribble of water came out when you turned it on. The lockers were hard to lock and so every time we opened a locker there was peoples stuff inside becuase you can't lock them. The changing room doors were a strange layout, you can't lock the door you have to put a seat down to close BOTH doors and then even still the was a big gap between. Was very disappointed, toom my child here and had to get out early because it was just to discusting. Wouldn't recommend, I hope this refurbishment...
   Read more