Ordered a sympathy arrangement from here on 12/6. I referenced their FTD eternal friendship bouquet and spent $60 for flowers plus delivery. A family member snapped a picture and I was disappointed, there were not as many roses and other flowers in my bouquet that was shown on their website, they sent a small bouquet and this was for family, I told the lady for the card I want our deepest sympathy love then our first and last name and they didn’t put the love in. Like I said this was for family, we couldn’t make it and it was embarrassing not having the card signed right. Then today I get a thank you card and they had snapped a picture of the bouquet and a full picture of signature card and they had also spelled our last name wrong, it didn’t even make sense what they wrote, it wasn’t even a real last name! I spelled our name out for the lady twice but she was so rushed to get off the phone, very unprofessional and will not use them ever again! So...
Read moreI just used Lily’s to order flowers for my uncle’s funeral in Aberdeen. I was concerned about ordering an arrangement online from a national company since they all have disclosures about substituting flowers as necessary. So, I decided to call Lily’s and spoke with Rebecca, the woman who would be designing the bouquet. She was so helpful and patient in answering all of my questions and addressing my concerns. She worked with me on designing a wonderful arrangement within my budget. Since I live out of state, and I am unable to attend the funeral, she even texted me a picture! Based on the customer service I received from Rebecca, I would highly recommend this florist to anyone looking to send flowers...
Read moreBest small town flower shop in Aberdeen! Hands-down. Friendly, helpful, and extremely easy to work with. I’ve made the mistake of ordering from ProFlowers, thinking I would save a buck, only to have wilted flowers delivered to my loved ones. I quickly called Lily’s and they stepped in and saved the day. Now, calling them to send flowers on a holiday is one of my favorite things to do. It’s easy to order with them and they always have a plan. I ordered for Mother’s Day 2024 and chose the florist choice bouquet. Oh my goodness! The flowers are beautiful and they were delivered promptly with a smile :-). Since I live far away and cannot take flowers myself, Lily’s is the only...
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