There are individual merchants like Capital Vintage Charm and Lowery’s Dial which have exquisite, unique merchandise that is grandmillenial and midcentury modern that I purchased many items in my home and continue to support. The store is well organized, bright and cheery with everything well marked and staff are helpful. There is modern merchandise like new couches and furniture in a second showroom. My challenge is no matter what time or location, every time I go to this store, they follow me around the store like a hawk, hovering and letting me know they are in “pre close out” activities. Maybe because I’m a mom in athleisure wear they are judging me about my ability to shop here, but it is elitist and snobby and I don’t feel like this at any other consignment or vintage store in the DMV.
I’m a decisive person, who is known to make a round and spot something unique and purchase. Yet if I arrive an hour or half hour, I get this same treatment, where I feel like they are pushing me out of the store. Too bad because I have soccer carpool 3x a week nearby and I love to support small businesses. The store clerk was literally behind me at every turn despite the hours posted open until 6. This store is between Aislin Brewing and Habitat for Humanity Restore, so it’s too bad they want customers gone before closing. This could be a fun outing for thrifters and vintage lovers. I worked in the service industry for years, so I understand wanting to close up, but driving customers out of the store because you don’t think they are purchasing anything is bad business and poor customer service. I felt compelled to write this after this bring the fourth or fifth time this has happened to me at this location during...
Read moreHighly recommend against consigning your items with Evolution Home. While the process was easy and they sold my pieces very quickly, they have not provided payment for the items sold. Their consignment contract provided payment would be made a month after the “pick up date” on the contract, which for my pieces would have been September. It is now October, I’ve received no payment. I called and the woman who answered told me payments would be coming then hung up on me while I was still asking questions. I emailed and have now been told they are having “processing” issues and I would be connected with the accounting department. I was never connected with accounting. I stopped in the store and was told by a floor associate that some people were having problems getting paid because of “issues with the mail.”
I’ve now had to make a clear demand for payment and will have to consider pushing legal action to recoup the money owed. This is essentially theft given that Evolution Home seems to have no real interest is ensuring I receive payment for my...
Read moreReally like this consignment store. Good quality furniture and home decor items. Many antiques. The new location is not nearly as convenient as the previous location on Richmond highway, which may be a good thing considering how often I frequented, but it is much more spacious and open. I think this may have resulted in a little loss of it's charm but there appears to be more items and it is much easier to see and get around. I like the tiered, by date, pricing system, and if you're patient, and lucky, you can get some good deals. But, if you like something, I wouldn't wait too long...to the bottom pricing tier...because luck may run out if someone else likes it better and is willing to pay the higher tier price. All of the staff are great, but especially Ann and notably Susan. Love to go there and just browse, but often I find something to bring home. Will...
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