Phone Express — Local services in Alexandria

DO NOT RECOMMEND. I left my phone there accidentally after making a purchase from this "store." I went back for it and the employee tells me he found it on the counter after i left, he picked the iPhone up and held it in the air and said "who's iPhone is this?" he then gave my RED LEOPARD PRINT iPhone to a random man. He never asked the man to provide the password as proof or even to describe the lock-screen picture. He simply gave my phone away without a care in the world. These owners do not care about anyone or their belongings. No cameras either. The employee was rude and said it was my fault. WORST EXPERIENCE EVER!! 0 Stars! DO...

The guy who was there was a really great and honest guy. He made sure everything was working right on my phone before I left. Even made sure i didnt leave anything behind, even when he forgot to put my sim card back and got my attention just beforehand. If you have 2 of the same phone and need a screen replaced and dont need the other phone, he'll give you an AMAZING deal! Overall really good store and highly recommend getting anything you need...

"After getting my screen fixed, I found issues in my settings, including 'unknown part' and 'non-working Face ID.' The owner, contacted by customer service, rudely insisted the repaired screen be swapped with the original broken one, offering no explanation."

IF I COULD PROVIDE THIS FACILITY WITH ZERO STARS I WOULD HAVE.

I HIGHLY DO NOT...