I grew up in Beaver County but have lived in Florida for 5+ years, and to this day - our family only purchases our fine jewelry from Mitchell's because of the excellent quality and the unmatched customer service! My husband and I recently purchased our wedding rings and my engagement ring from Mitchell's and a watch for my dad as a wedding gift. Since the day we first got engaged over two years ago, I continue to receive compliments on the sparkle, clarity and shine of my diamond. I still can't stop looking at it! My husband's ring is perfect for him and his lifestyle - Mitchell helped him find the perfect ring in the store that would not interfere with his golf swing and he never takes it off :) Mitchell is kind, honest, trustworthy and knowledgeable. I highly recommend to shop at...
Read moreWorst jewelry store I have ever been to in the area, I felt the customer service was below par for a family owned and operated store, I personally dealt with one of the owners and she acted as if it was a. Bother to ever be in the store, I was having a chain repaired and it took almost 2 weeks to get back, once they finally called to come in to pick it up the lady on the phone was rude and never left the store hours or her name or how much it was going to cost to pick up. I would never go back if that's what they call customer service. My family was in business and we never treated people like that. I know it was only a repair job but was thinking about being a return customer, would not recommend...
Read moreAbsolutely wonderful experience! Great staff, extremely friendly, knowledgable and fair pricing! Quick stop and they had me out the door in half an hour with both my engagement ring reset, a resize on my wedding band and they cleaned them so well they look better than when they were brand new 14 years ago! Highly recommend and will be going back for alterations and addition to our wedding bands for our fifteenth...
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