Critter Pet Shop — Local services in Allen Park

Absolutely awful, this is one of the worst pet stores I have seen.

I originally came here due to the high Google reviews (4.4 stars) as I am looking for a good place to sell some of the guppies I breed. Due to the very hit-or-miss nature of fish care in stores I visited to ensure that my gups would be well cared for and sold to folks who would also care for them. Needless to say, this was a hell hole I wouldn't subject pond snails to.

The fish are crammed into tanks much too small for them, have very dull colors (showing they're sickly/stressed), VERY unclean tanks, and there are MANY dead or dying fish in the tanks. Not to mention the sheer lack of knowledge as many species that should NOT be housed together were in cohabitation tanks (betta fish and angel fish for example). The worst example of poor sizing is the multiple larger than 1-foot-long fish crowded in a tank they can barely turn around in near the back of the store, including 3 needle nose gar which barely moved due to the lack of space.

The poor alligator at the back of the store has a pool that's much too small and nearly empty and has no toys or enrichment. Its pool has a shredded bottom with scraps of paint(?) that would no doubt be very harmful if swallowed! No space to soak and dull, dry scales made me think this poor fella was fake. Its heat lamp also did not seem to work.

Above the sad sight of the alligator was a whole stack of very large snakes stacked on top of each other and crowded under one heat lamp, they had a kitty litter box for a bathtub. That's just unacceptable for snakes the size of a human being.

The birds in this store were dirty and stuck in overpopulated, cramped cages. The cages were dirty and lacked the proper toys and chewing items needed for healthy parrots.

The reptiles were also kept in very small tanks for their size and with different species they should not be housed with. The turtles at the front of the store were in a very small pond set up that was not big enough for one let alone the bunch they had in the pond. The others in different parts of the store were in similarly poor conditions.

Lastly, the cat. For those who don't know, cats carry bacteria that is DEADLY to birds, reptiles, and small mammals. This cat was allowed to roam freely in the store which in my opinion is extremely unsafe. Additionally so as the feeder mice did not have the lid on their enclosure while I was there and that enclosure was on the ground with no way to keep the cat out.

Do not go here. I will be likely contacting animal control as the conditions are...

this place is absolutely disgusting. this was where our kitten we have now was rescued from, my mother bought him for us (he was nearly dying, she didn’t know that at the time, she was just trying to do a nice gesture for us after our previous animal passed away). they neglect all of their animals, and pay for good reviews, when we got our kitten, pixel, he weighed barely even a pound at 3 months old, was absolutely covered with fleas, having diarrhea 7-8 times a day, malnourished, dehydrated, and dying. today, after multiple vet treatments for 3 weeks, and medications with a vet prescribed diet, he is 4 lbs, we’ve only had him for 3 weeks, they try to charge you $300 for a cat who isn’t vaccinated, dewormed, spayed or neutered, (they also said pixel was a girl, we found out through the vet she is a boy). i don’t want anyone to have to pay critters and support their business, these poor animals deserve a chance at life. you will see the real conditions in which they have their animals, and also see all of the tragic reviews of people buying animals and them dying within a few days. they have animals in cages that are nearly too small for them with wired bottoms, ferrets in cages with hamsters and guinea pigs (rodents), and anything horrible you can think of. their policy is also disgusting, pixel came with paperwork that said “if your kitten dies within insert amount of weeks here we’ll replace it with a new animal of similar...

they helped me save my sulcata tortoise!! i didn’t have the proper lighting at first because my bulb kept blowing out when i got one from pet smart and the original one that i got from the taylor reptile expo had blown out as well but, they informed me to get a UVB light as well which i was not told at the other place! now my baby is thriving and they are honestly all so nice. i think it all has to do with how you approach them because i’ve never had problems with them. a lot of people want to blame them for keeping to many animals in cages but firstly you can’t separate every animal or else the whole place would be full of cages and nowhere to even shop. the main goal is for these babies to get a better home. secondly not every animal is going to be healthy it’s all a luck of the draw because they may have certain birth defects which isn’t the owners fault. you always take a risk when you buy a new pet doesn’t matter it you get it from here, pet smart, breeders etc. thirdly i wouldn’t bash the store because they’ve had the same animals there for as long as i can remember like their alligators, full grown pythons, turtle and fish pond in the beginning, tortoises etc. they are very knowledgeable in what they do and if you don’t support them then don’t come here and you mine as well never get any pet ever again. just my OPINION!!! no need to bash the owner and as a reptile lover i support them. next time be more...