Dropped my laptop off to be fixed and communication was iffy but when I decided to call on my own they answered. They told me I'd need a new motherboard (aka computer is shot). Got my computer back and they charged 10 bucks for all that, not a bad deal at all.
I decided I was going to try to salvage parts from my computer and I opened it up and the memory (RAM) was missing from my laptop. I left a review here on Google, giving them one star explaining how my memory was "stolen".
Half an hour later I got a call from them and they explained the potential mistake and offered to make things right, to which I said I appreciated the phone call enough, as the old memory stick wasn't something I was trying to salvage anyways.
He also explained that it's rare for them to even charge if they can't fix it, my computer just required a lot more diagnosis then most.
Overall, after this interaction here, I would...
Read moreReally wanna thank this company for fixing my iPhone, they did a wonderful job. They fixed my back glass and something internal on my phone and did it at such a great time as well. I was only without my phone for a couple days which was real nice. They fix all type of stuff such as computer repairs and phone repair and so much more. I would most definitely tell you to go to this family home business rather than a store. they will save you money and they will get the job done right. 10 out 10 company....
Read moreVery knowledgeable people, really good at what they do. They take care of their customers well and offer options and suggestions depending on your needs. They fixed my 3 year old Acer laptop about 6mos ago but when I had an issue just recently, I called and Meralyn walk me through some simple, trouble shooting steps that corrected the problem I had. I would go back for any other computer needs in the future and would most definitely recommend to my...
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