Pro Computer — Local services in Alpharetta

If you are looking for a place for computer repair PAY ATTENTION to these NEGATIVE reviews about Pro Computer - and stay far, far away. I personally witnessed 2 police cars outside this establishment and need to add my experience about this place as well. Just think about all the people that haven't posted a review. I had a HORRIBLE experience - I promptly went across the street to Best Buy and Geek Squad IMMEDIATELY fixed my issue.

1. If someone charges a diagnostic fee and they don't know what is wrong - you shouldn't have to pay the diagnostic fee. WHY should you pay someone for their inexperience?
2. If someone sells you something and it is faulty - they need to accept the return - PERIOD.

I brought this man, Sheldon, a BRAND NEW computer to transfer files from one computer to the other. Not only were the majority of the files NOT transferred - important files were COMPLETELY DELETED off the initial computer. I was glad I had a backup - but it was a complete waste of time to piece everything back together. He also replaced a part on my BRAND NEW computer with a USED PART. Best Buy opened my computer in front of me because of problems - and when we BOTH saw an aftermarket part in a BRAND NEW computer - we KNEW ProComputer was a SCAM. The place needs to close their doors. I see he loves calling the police on people - I should have called the police on him. Best Buy actually gave me a NEW computer and sent the other back to the manufacturer as a defect - it was TWO DAYS OLD. I was furious. Instead I went back to work, but I should have exposed Pro Computer at that time. STAY FAR AWAY!!! ANYONE who takes a part out of someone's BRAND NEW computer and replaces it with a USED part -...

SCAM ALERT!! Do not waste your time or money on this place. The manager is unprofessional and has no business working with the public. He charged me $100 to replace my I-Phone screen due to it peeling up. I asked to first be called upon determining the cost of repairs to decide if it was worth it. I paid a diagnosis fee and three weeks later was told the repairs had been made and to come pick it up. Two months later the screen started peeling up again. When I went back to the shop I was told it was past the 30 day labor warranty and I would have to pay additional repair costs. When I declined, the manager told me to leave or he would call the police! I decided to wait for the police so I could retain a copy of the report to expose this place. The police officers suggested I contact the Better Business Bureau and or take him to small claims court. I then took the phone to an Apple store and they confirmed none of the parts were replaced but rather the original screen was GLUED back together. They should be ASHAMED of themselves to practice business like...

First I took my old iMAC to the Apple store and their tech support told me that she could not retrieve or save any data from my iMac. That was after I spent 4 hours of my time at the Apple store and tech support only spent about 10 minutes of her time. I called Sheldon next and left him a VM. Sheldon returned my call right away which I wasn't expecting. He instructed me to bring my old iMac to his office. He hooked up a cable into my iMac and it only took him 10 seconds and there it was. I could see all the data!!! It was such an amazing sight to see!! He helped me with transfering all the data from the old iMac to the new one. Everything went so smoothly. Very pleased with the work Sheldon did for me. He was very kind, very knowledgeable, and his price was very reasonable. Thank you so much for all your help!! I'm so happy to find this place on Google. No more Apple Stores for any tech...