Kirkland's Home — Local services in Amarillo

Angela, manager on duty, so rude and dismissive and patronizing. Didn't even try to find what I was looking for. Never smiled, or acted happy to help. We were a burden for her. She did pretend to be friendly when she has to check you out but it's transparent. The other young lady, misty, was very helpful and talkative and interested in our lives, even for the short time we conversed. Searched the store for something we wanted and made suggestions that we might be interested in. This young lady was so friendly and smiled, laughed, and was peppy and because of her go-getter attitude I bought some of the things she showed us. We do not think you realize what you have with her on your staff. She went above and beyond to help us and her customer service is best we have ever seen. We will be back and hopefully that young lady will be there to help. We will not buy from you if we have to deal with "Angela". We want you to know she (misty) deserves a pat on the back for her incredible attitude and happiness and willing to go extra mile to help her customers. Main store manager, well done on having her on your staff. Sincerely, David...

I love that store it self . But manager wise two days ago the manager in charge was so rude . She never greeted me . She did greet two other ladies but she never greeted me and she did see me but i guess she did not want to . I walked around a few times and never got a hi how are doing or can i help u . I love that store and i hate when managers make you feel that way ! I wanted to say something but i decided not to . You can really ruing someone s day by been so rude n only to notice the people you like . I was happy that day until that happened, i don’t even wana go back . So sad you treat...

I LOVE Kirklands but I can not ever get into the store!!! The smell is so strong, I opened the door & had to walk away. Can't buy when I...