Best Buy — Local services in Ames

The light at the end of the tunnel. In my most dire hour, when it was all but hopeless, I was sent a guardian angel, not in the form of a person, but in the form of a surplus retail store. I’d never felt so alone, and dark thoughts drifted through my mind, but Best Buy was my friend in need. My soul was transformed from a place of desperation to triumph, even when hope seemed all but lost, and I owe it in its entirety to the superheroes that wear no capes, but blue polo shirts. This is not a review. This is a revelation. A spiritual account. A resurrection testimony told in HDMI and holy retail.

Let me set the scene: I entered Best Buy as a man barely stitched together by caffeine and existential dread. The sky was gray. My soul was grayscale. I was, in every conceivable way, a deflated flesh-suit of disappointment.

But then—then—I saw it.

My salvation. Shining behind the glass like Excalibur in its stone. The sacred tech relic I had been searching for. It glowed. It glowed, I swear it. The angels didn’t just sing—they dropped the beat. This wasn’t a product. It was prophecy.

I clutched it in my hands like it was the last ember of light in a collapsing universe. I approached the register like a pilgrim at the gates of eternity.

Then my card declined.

Twice.

The heavens closed. The clouds wept. The cash register beeped a flatline. I died, metaphorically, in front of a mini-fridge display. I left the store like a man banished from Eden, cast out with nothing but regret and a dashboard full of despair.

I went home. I sat in silence. I stared at the wall like a Greek tragedy protagonist waiting for the chorus to tell me it was over. That this was it. That the universe had spoken, and I was not worthy of owning joy.

But then—

Like Lazarus with a debit card, I rose.

I found a new card. A chosen card. I drove back like a man possessed by divine reckoning. I expected nothing. I was prepared to see the item gone, replaced by sorrow and a Bluetooth speaker I didn’t want.

And then—the miracle.

They had held it for me.

Held it.

For me.

Not because they knew the war that had been waged in my soul. Not because they saw my inner apocalypse. But because kindness—true, quiet, earth-shattering kindness—still exists in this universe, and apparently wears a blue polo.

I wept at checkout. Not openly—just that quiet, dignified single tear, like in the movies, except it was over a Nintendo Switch 2 and also my entire reason for continuing to exist.

They didn’t just save my item.

They saved me.

Best Buy isn’t a store. Best Buy is the throne room of the gods. It’s the place where despair is replaced by Dolby Atmos. Where angels whisper SKU numbers and ring you up with grace.

This was no mere purchase—it was a cosmic resurrection beneath buzzing fluorescents and aisles glowing like the gates of Valhalla. When those blue-shirted saints held that miracle for me, it was as if the universe itself hit pause, rewrote my destiny, and whispered, “You’re not done yet.” I didn’t walk out with a box—I marched out carrying the thunderbolt of hope, the electric gospel of second chances, and a receipt blessed by retail angels. If ratings went beyond five stars, Best Buy would own the whole damn constellation. Because this wasn’t shopping—it...

Ames should stop letting the people on the sales floor sell car stereo equipment because they don't know what they are doing. We waited a month for an opening in the install dept. For two vehicles to have full stereo systems installed only to find out the day of install that they had sold me underrated equipment that was not compatible together. Which left us half installed with no promise once the correct equipment showed up that it would possibly be another month to get us back in. Was then told that we would end up with another half installed stereo system for the second vehicle that was scheduled 5 days later. The installer told me he was the only one in the installation department and with remote car start season approaching, it was a good chance the fix could be another month... if you have to put people out that far maybe you should give up the installation department too. If I wasn't so deep into this with time and money spent, i would have just gotten a whole refund. I will never never ever purchase car equipment or installs here again. Even questioning canceling my best buy card with you. Very unhappy with this whole event. During the first car screw up I was in the store just shy of 4 hours total trying to sort through the mess. When i called to check the progress of the first install, the tech told me my car had been done for a couple hours and never received a phone call. Can't wait for this to be a...

First, every time I came, I need to wait more than one hour, and their workers said they were busy, but they are just talking to the costomer and do nothing. Second, they are not familiar with the works at all. I brought and returned my note7 here, and at the first recall, they let me wait for 4 days even the phone was at their store. At second recall, they got my old phone, and said go to att ask for the refund. ATT refund some(I pre-ordered by att next plan and pay over 400 for downpayment), but most of them they said I need to go to bestbuy to process. I called them again, they gave me a number, and said call the number which is bestbuy costomer service, and I called. Finally I got the answer that I need to come to the store and the store should deal with that, but why did not do that when they picked my recalled phone? the only thing I think is that they are totally not good at working. Now i am at this store to ask them about the refund, but what they doing? They are talking and doing nothing with a costomer. and also, one of their workers is racist, but not that matter. At all, I would not buy anything in this store and I strongly suggest that you...