I rented a washer and dryer set for my parents, they took out 25 a week out of my bank account. Automatically. When it became close to paying it off they harassed me claiming that I need to come in and make more payments that I have not paid anything in 2 months. That same day a payment just cleared my bank alone with 3 other payments that same month. They threatened to come pick it up. I sent them the proof and they still would not except it. I called their home office, they pulled up my account said that on their records i never missed a payment. But it was against their policy to go against their store management. That i had to take it up with them. I have now filed a complaint to B.B.B. in Alanta Georgia. To make it clear this is Amite louisiana Aaron's store. I will never do business with them ever again. I guess they will be picking it up. Because I will not pay for something that I have already paid on. This was the first time I did bissness with them and the...
Read moreIf customer service counts to you, dont go to this store!! I'm not sure what Aaron's customer service policy is here but it is lacking!! There were no employees visible when we walked in or as we walked around. We had to go find help when we had a question about 2 separate items. My husband spoke with someone about a sofa, I wasn't present so I can't speak as to how that went. We were looking at a bed frame and I had to go find someone and ask if I could get some help. The young lady looked as though she'd rather not leave her spot but she came. She wasn't nice and she wasn't rude she was just "dealing" with us. We weren't sure of the size of our mattress so we didn't purchase the bed frame which was a great price. We weren't told good bye or thanks for coming in when we left. Once home, I realized our mattress would fit the bedframe we were looking at and I could have called and ordered but I decided against it, due to the lack of customer...
Read moreI wish I could do a -100 no stars. I’ve bought a bunch of stuff,from over the years at Aarons, but after I pay these items off, I will never be back. They charged my card without my permission, and have cause all kinds of other charges to take place on my bank account. I’m done. When I called the District manager, and manager told me I need to return my merchandise, when I only have four more payments left. My wife and I both have bought things over the years at Aarons and have never had this care of disrespect from them. The manager and District manager was very rude. With employees like this, they will be the next too go bankrupt. Then the District manager tell me, he’s over Hammond to, so that’s another one ,I will not have anything to do with. They don’t...
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