Learning Center LTD — Local services in Ann Arbor

If there were a 6th star they'd get it from us. I'm not sure where to begin to describe what a wonderful crew and place this is to do business with. In these days of impersonal, non-communicative "talk to us online only" service -- The Learning Center breaks that mold. First, they are extremely knowledgable and qualified in there field of computer repair, but more than that they are well meaning and sincere in their efforts to get the job done at the greatest value for their customers. They keep you informed of all progress, any issues, all your choices, and their best advise -- BY PHONE!!! Yeah, a company that actually calls you to keep you up to speed with the task at hand. The term "customer service" has become a bad joke -- an oxymoron in these times of computerized impersonal machines answering the phone and doing everything in its power to prevent you from actually communicating with a human being. Not here! You actually can ask for and talk to the tech working on your machine in real time. I can't recommend The Learning Center strong enough to anyone that still wants great, honest and expert service. All at a VERY fair price. 10 stars for The Learning Center, it's owner lorraine, customer service personnel including Tim and head technician/repair expert Michelle...and all others working at this privately owned and proudly...

If you want to overspend, go here.

I brought my Mac laptop in for a battery replacement and was told the cost would be around $200. Since I knew the battery itself cost about $130, I felt this price was reasonable, and so I left it to be repaired. Five days later I received a phone call with the final cost. $350! Almost twice what I'd been told!

The sales person had failed to mention the diagnostic fees and labor fees were not included in that estimate! If he had be honest, I would have gone elsewhere. Now, rather than losing my $80, plus having to pay additional fees to another shop, I'm forced to fork over the $$$ to get my computer fixed. I am furious!

Do yourself a favor. If you need your Mac serviced and don't want to pay twice the price,...

I took my MacBook in after it wouldn’t start up one day. I paid the $80 diagnostic fee and was told the flash drive had gone bad. But I was also told that there was no way they could recover any of the data. I suspected this wasn’t true so I declined the repair and picked the computer up. My boyfriend just saved everything off of the computer with directions from the internet. If someone with minimal computer experience could do this, I do not see why a professional Apple servicer could not. I regret having paid $80 but am very glad that I trusted my gut and didn’t allow them to do any repairs or they would have erased everything doing the repair when the data was...