I’m so happy and excited to finally have my brand new coin-operated Speed Queen washing machine! They even took the old one that wasn’t working and had the new one delivered and installed while I was at work—complete with brand new steel braided water hoses. It was such a great moment to come home to that, and my son and I had a blast spending some quality time together learning how it works.
When I first called, they thought it might take a couple of weeks to get the model I wanted. But then the guy I spoke to checked with one of his coworkers, and they figured out they could get it in just two days. I called on Monday night, and by Wednesday afternoon it was already installed and ready to go. Talk about fast service!
From the start, the people at the store were amazing—super friendly, efficient, and easy to reach. I called pretty much every Speed Queen dealer around, and these guys were by far the fastest to respond. They always answered the phone, or called me back right away, and double-checked every detail to make sure everything was just right.
The washer still smells brand new, even after using it. It washes clothes in about 30 minutes, which saves us a ton of time, and everything comes out smelling super fresh. Plus, it comes with a three-year warranty, which gives me peace of mind.
All around, I...
Read moreI am not a very "domesticated" woman in the sense that I'm not skilled at baking or cooking. I walked in and told the owner I want the most basic gas stove you have. He gave it to me and didn't try to upsell me (which I appreciated). Price was great. Their delivery cost and removal of the old stove is cheap considering competitors in the valley. They said they would show up at 11am and they were here right at 11am. The owner's son and another gentleman installed my new stove and they were super friendly and polite. They were out by 11:30. It was a very quick and extremely painless experience. I will go to them for all my...
Read moreFrom start to finish, our experience purchasing our new appliances from Hoersch Home Appliance was outstanding!! We were pleasantly surprised to find that prices were right in line with local box stores. But unlike the box stores, with Hoersch, we also received extremely knowledgeable and friendly customer service! From Rob and Steve in the showroom to Austin and the crew with delivery and installation, everyone was extremely customer focused! We couldn't be happier and will definitely go straight to Hoersch Home Appliance for all of our future...
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