The Heart of Humboldt: The Cannabis Dispensary — Local services in Arcata

I’ve been into the Heart of Humboldt a few times and always left happy. They have a great selection of persy rosins and live rosins and the people behind the counter are always extremely helpful and kind. Unfortunately my last visit has left a poor taste in my mouth and I’m questioning my choice of supplier for premium herb and concentrate. I went in and informed the security guard that I had lost my wallet after my last visit and asked if any had been returned. Before asking when I lost it he responds they haven’t found any wallets. Another employee overheard and came to intervene asking a few more questions such as “what day did I lose it” “ what time”. Now that someone else seemed to want to help he reluctantly checked their missing wallets bin and informed me that “ unless you turned black overnight I don’t have your wallet”. I understand there is humor to be found in his response but at the time I wasn’t in the mood to laugh and it felt poorly timed and rather distasteful. Looking to move past this I inform him that i have already filed for a replacement drivers license and I have the paperwork along with pictures of my drivers license front and back and a copy from the dmv app (with a working scan code on it as well). Before I can even finish he cuts me off again and tells me there is nothing he can do for me and basically asks me to leave the store. Now I understand if this is the law that there isn’t much anyone can do about my situation but the way it was handled felt needlessly rude and only acted to amplify an already tough week. After leaving the store I walk around the corner to HPRC a store I’ve only been in a few times. I explain the situation to the gentleman at the front desk he takes my information looks me up in their registry cross checks it with my pictures and paperwork and they let me in. On top of this they give me a ten percent discount for my troubles( I ended up spending twice as much as I planned) . The older I become the more the general principal of good customer service weighs on me. It only takes one person to enhance someone’s day or bring it down and most of that starts...

I’ve loved The Heart of Humboldt since the first time I went in. The staff is always super friendly, and they remember my name and the discounts I am eligible for. The selection is always great. It’s a guarantee you will find what you are looking for here, and for the best prices in the area. Tax is included in the price. They have various discounts on various days. The reward point system used to be better before they updated it. With the old point system I earned 2 hoodies, a T-shirt, and won a hat on my birthday and a T-shirt from the wheel of prizes.( I used to go in a lot more) Their clothing is quality and you get a discount on Friday for rocking their gear. I always wear the hoodies and T-shirts, I’m glad I can promote the best dispensary in Humboldt. Before Covid, during one Arts Alive they let me set up my table and do my first artist demo and sale of my glass. I was proud that my first ever showing was inside of this awesome place. The Heart of Humboldt will remain the only dispensary that I go to. Stop in, you won’t be...

I only buy top of the line live rosin, live hash rosin, or live resin. Carts are uassly around the 30 to 60 mark. I paid 40 for a Sauce live resin Zkittels. Then when I opened it found it it was a live resin with added flavors to it. Disgusting! 🫣. When you pay that price you want pure full terps and taste from the original strain it was made from. This means they made a salad live resin batch extracted all flavors from it and then took the batch separated it and added and injected fake or real terps but not original and my Zkittels taste like fruit punch. When it should taste like a soapy gas. Do not buy Sauce Disposables. They taste like $20 bho carts. Heart of humboldt as a company is great, employees great, except that I couldn't return this nasty thing but that's on the owners policy not the employees. I hope they read this and sale the Sauce company live resin carts as cheap products not top shelf and or get rid of the product in...