Giant Food — Local services in Arlington

I tried to call the number in customer service as usual either they don’t respond or they told me we gonna investigate just give us 24h I’ll get back to u of course no one call me back the worst service ever .

Hi, in August I buy I debit card I gives to the cashier 500 bucks he told me to call a number to activate the card (he didn’t give me the receipt) After 3 days I went back they told me since you don’t have the receipt we need to investigate… Where ever I go I find I new manager I have to told him my story since the beginning I tried to call the customer services same thing they always said will call u back after 48h but of course no one call Since 75 years giant exists they don’t know how to investigate or check the camera shame of u the funny part whatever I go there no one wants to talk or look at me 3days more we gonna be in 2024 no call / no...

A compact, efficient store with better prices than its nearby competitors. Not as fancy as nearby competitors, but I want to pay for food not architecture. Sale prices are usually very good, but not always: Giant should not advertise 5¢ off on a $3 item as a sale. Variety is good. Bigger stores mostly put more of the same item on the shelves. Here the staff works hard frequently restocking (just like Trader Joes). Compact layout means I can fill my cart faster and with less walking. Produce is usually good, but sometimes not fit for human consumption, so need to be careful buying produce. Staff is friendly and helpful. Giant recently cut back on cashiers and put in self-checkout stations, which I avoid. Cashiers are faster and friendlier. The self-checkout machines frequently double scan items and expect me to type in numeric codes...

Terrible manager! I had an awful experience at this lesser Giant food store. First, it’s tiny and they have a very limited stock so calling it a “super” Giant is ridiculous. Dante, the manager, was so rude and unprofessional. I am customer who spends thousands a year at giant (which can be verified by the silly card) and he had me wait for a long time for something that the other manager said would be “really quick”, treating me like a beggar rather than a valued customer. I would never go back there again. Don’t waste your time and for sure don’t ask Dante for anything! Such a bummer because there is a beautiful Giant in McLean that I love to shop at, but after my experience I’m liking Harris Teeter...