JULIAN TOBACCO & VAPE — Local services in Asheville

The staff member sold my wife a vaporizer. He didn't know what he was doing and he didn't know it needed batteries, so he sold it to her without batteries. He also would only take cash for the transactions, which was shady. Then she asked for a coil and juice, and he picked out a non salt-nic coil and juice. She told him this is not the right kind, and he told yes it was. She brought it home and realized he had made mistakes. So we went to return it. He was so rude, he immediately started yelling, calling my wife the "F" word, and he ran to register and said "I can give you $20, take $20 and "Fu%^ing Leave!" We said no, and he we said we'd come back when the owner was there. We came back a week later and it was the same guy behind the counter, he cussed her out, and finally called the owner, the owner got on the phone and told him to pay her back. He had to go into his own pocket to pay her back because he had taken the cash she paid him initially and pocketed it, because unbeknownst to her it was a display model. This was the worst customer experience we've had in Asheville in 2 years. Very...

This guy is so awesome and he has amazing customer service He knows exactly how to retain your business. He intelligently guided me to the best products they had available and I always been extremely satisfied with any products that I've gotten from there. Any problem will be solved quickly any question will be answered and I highly highly recommend you go check them out extremely clean store with a very very nice selection of a lot of different brands of vapes so won't be disappointed in any way regardless what you're looking for!! Shout out bro you...

This was my first time visiting the location. When I walked in, I was amazed at the vast variety and amount of items they have available. Mohamed, greater me with excitement and welcomed me in. He helped me with what I was looking for and offered different items and brands of products that I should consider. He was extremely helpful and patient while I made my decisions. This shop is right down the road from where I live and it will be very convenient for my future needs. The store was clean, well organized, competitively priced and has...