Turned in an Xbox one s for a rebate for the new xbox one x deal. The manager "Eric" was dismissive and rude for no apparent reason. Maybe he was having a bad day complaining I had cleared my Xbox before selling it, yes I did to protect my personal information. His demeanor and expressions we're even rude to my wife when we asked about a Nintendo switch for our daughter. Felt uncomfortable with this entire exchange. Oh yeah he claimed there was a something wrong with the Xbox I turned in and tried charging me $35, but one of his assistant said he failed to insert the HDMI properly. Needless to say, I will be in touch with someone either at corporate or if it's a franchise at minimum the owner. Maybe his level of interaction with adults only involves video games and he's...
Read moreI am a gamer and have 3 boys who also love to play video games. What made me decide to write this review is that I realized I've been shopping at the Athens Game Stop ever since they opened, and I've not once had a bad experience. The selection is always great - they seem to always have what I need even when the BB (big box) stores are out of stock. But what really makes this store great is the staff. They are very knowledgeable, from recommending a game for myself based on games I have previously enjoyed to choosing a game my younger kids can play without it being too difficult or contain content I'd rather them not be exposed to. Whoever is running this store is doing a mighty...
Read moreI placed an order over 400 dollars and paid for Express shipping. After 3 days I noticed they messed up my email and when I went in to change it. The GM was very rude, and talked down to me. When I pointed out how they messed up my email he didn't do anything about it, nor correct it. When looking online at my order status I noticed the payment method had been set to "giftcard" when I used a debit card. So even if I cancelled they would give me a hard time about getting my money back. It's been a week and have still not recieved my order, I will Never shop with gamestop again. This is a sad excuse...
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