Johnson's Home Furnishings — Local services in Athens

My mother bought a lift chair for herself and a recliner for her husband . They have shopped furniture from this store for 34 years and she's pretty upset! Her lift chairs footrest was messed up so they brought her a new chair. Very good. Then she noticed in the headrest it was coming apart at the seams . She called them and they said well we can't keep swapping out chairs. They will send someone out to sew it up . Very good . BULL! SHE BOUGHT A NEW CHAIR! She's really disappointed. She deserves a New chair not a patched up one! Then they tell her the chair had been dicontinued. WELL NO WONDER! I'm a business owner myself and reputable company should care about the satisfaction of their consumer! They are very happy with the recliner. This was a very expensive chair and she feels really let down!...

We recently purchased a sofa and two rocker recliners. There were lots of choices in the showroom. We are very happy with our purchase. Everyone at the store is nice and friendly. They answer questions but don’t hover over as you shop. We were able to order an ottoman to match our sofa that will arrive soon. Delivery of our sofa happened on the same day of purchase! The delivery team was very accommodating with delivery and took good care of...

From the moment I entered the store, my experience was friendly, professional and welcoming. Everyone I spoke with made me feel they were available without being pushy. Even the delivery was pleasant, on time and quickly arranged. Another store in Athens was going to charge $119 for delivery, the same as a store in Knoxville was charging. Johnson’s was less than half of that. I will definitely shop at Johnson’s...