I have been a patient here for over 5 years and I find the customer service from all the staff, Breanna, Karen, Robin and Pablo is exceptional. Dr. Bennett is thorough and knows her stuff and is outstanding in safety protocols. The entire office well receives patients and cannot be more patient and helpful in dealing with customers. This is a great place to come to for exceptional care. Thank you, Marsha Raeber I just had a bit of an emergency and Karen was outstanding and fit me in Tuesday morning. Dr. Bennett was on board and caring and thorough. The front staff Breanna and Robin and Pablo could not have been more welcoming. Karen was a godsend and thanks to Dr. Bennett for professionalism and kindness. Great practice. Thanks to all,...
Read moreLoved the optometrist but the front of the house staff is pretentious. They are elitist and once they find out you’re not spending the dollar they’d like you to spend on their products (showing $250-$600 glasses) they somewhat brush you off.
They do not take frames from other vendors and replace frames. And they are not kind to those who don’t understand the process of replacing frames — saying our $150 pair we brought in was cheap and had barely any good quality.
I so wanted to support this cute local spot, but unless the front of house staff shifts their approach with a “commoner” I will have to take my business and eyeballs...
Read moreI highly recommend this practice! I recently had my first eye exam here—my first in over 20 years—and the experience was seamless, efficient, and genuinely caring. The doctor and her entire team treated me like family. Everyone I interacted with was kind, respectful, professional, and incredibly thoughtful. They took their time, answered all of my questions, and made sure I felt comfortable throughout the process. Scheduling was also a breeze, with great availability and flexibility. Special thanks to Robin, Karen, Chris, and the doctor for such an outstanding experience. This will definitely be my go-to eye care provider...
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