Salon Lofts Reynoldstown Memorial — Local services in Atlanta

I had an appointment the other morning at 11:30 at the salon lofts and Reynoldstown in Atlanta Georgia. I received a confirmation text via the salon lofts automated service that my appointment was confirmed.

When I showed up that morning to the appointment I texted my beautician if I was able to come upstairs. I did not receive a reply for over 10 minutes. I then called the beautician multiple times and finally after the fourth attempt she picked up and said that she no longer works for the loft. I went upstairs to confirm she was not there and her salon was completely empty.

I found no phone number to call for anyone to assist me. I had to urgently call other salons in the area for assistance. I did eventually find a customer support email. I emailed them, but they were of no help. First telling me that the beautician in question wasn’t on the website, even though I still saw she was available to be booked. I reached back out again and they said customer support would contact me. They still did not reach out days later so I circled back. I finally received an email from customer support telling me they took the beautician off the site but offered no apology and told me to reach out to the loft owner (who no longer works there).

Beyond frustrated. I will not be...

I was looking for that person who specialize in natural hair care and Amanda Young is who I found and continue to go to!!! Her professionalism and knowledge of the different hair cares made me feel comfortable and confident all the way around. I always refer my outside Real Estate clients to Amanda and Salon Lofts Reynoldstown Memorial. What a great closing gift for them to enjoy an amazing experience "Professional, Clean and...

Belina is the BEST in the business!!!! My first wax with someone else was a train wreck.... but Belina made me a believer in Brazillion waxes again. She explains the process and makes it super easy!!! Thanks for being so amazing. I was once very scared of the process, but with Belina it is Easy Like Sunday...