Eagle Imports Service — Local services in Auburn

These mechanics are very knowledgable and capable of tackling difficult/unique issues.

Patience and financial flexibility can play in with the overall experience because they are a small local shop. They aren't going to budge on price, but if you can be patient with them, they are good at being accommodating when issues arise. For instance, my 31 year old Land Cruiser FJ60 was brought to them to do an extensive AC overhaul. Their estimates seemed a bit on the high side, but again, they are very knowledgable and reasonable mechanics who want to "get it right the first time." They also never charged me for my truck occupying their space for over a week while waiting for parts to arrive, which was nice.

The "Ya get what ya pay for" adage plays in here, as they will help tackle tough issues and see them through til the end. Being a smaller shop that specializes in imports, there are going to be shops around that would do the same work for less money. However, chances are that you might not find the same level of knowledgable and thorough...

This is the worst place to go. I had engine check on in my car. Its valve cover gasket needed to be replaced. Although I told them what the problem was, they kept the car for 3 weeks and asked for $250. The moment I turned the car on in their yard the engine check sign reappeared and this time it was flashing, which means there is a worse problem with the car. I HAD to get the keys back to them. This time, they kept the car for one more week and ask for extra $150. The guy in charge told me that there is also a problem with the coils. They didn't even bother turning on the car to see if any problems show up. If the coils had the problem from the beginning, they should have been able to diagnose it. In total, I paid $400. Two weeks later, the engine check came back again. I went there and he said you need to pay another $100 for diagnosis!! They just want to rip money off of you! Never...

AVOID THIS PLACE AT ALL COSTS!!! Took my car for an oil change and brake check. Wanted to charge me over $100 for an oil change, so I had them nix it and just check the brakes. Came back and told me they would do the brakes and the oil for $450, which is absurdly overcharging. Told them no thanks. Owner had already told them to start the oil change and he'd charge me just for the oil and filter and the brake check. Whatever. Except they only put 5 qts of oil in the car which requires 5.5L, and used 5W30 instead of VW approved 5W40 like I specifically requested before turning over the keys initially. So not only did they try to overcharge me, they didn't even properly complete the work they did. The owner was sketchy throughout the whole deal. I had to repeatedly ask for quotes, which he never gave me solid estimates on, and I never felt like I could trust the...