Farmers Home Furniture | Auburn, AL — Local services in Auburn

id give it no star if i could. been a long time customer and i financed a washing machine last year and it messed up a month or so after and everytime i go pay my bill i tell the employee and they said it would be tuesday so tuesday came along nobody came. so i called and they said it would be next day and next day came nobody came AGAIN, i have been waiting on someome to come look at it and still nobody then i mistakenly got a refrigerator there and they said the day the refrigerator gets delievered the maintenance guy would be out to fix the washing machine when the refrigerator got delievered, BUT the guy that delievered it said he doesnt work on appliances so the washing machine is still broke and without getting told i have to renew my washing machine AFTER paying on it for a year now i have to repay on the broken washing machine and refrigerator. im just going to buy my appliances at lowes their customer service is actual customer service and not just someone taking payments and not caring about the customer. farmers furniture use to be a great place now its just a cash grab where everything is twice as much and go greater qaulity like...

I took my friend here for their Black Friday sale. We entered, an employee was sitting at the table and didn't get up, not even to greet us or read the advertisement - in front of an elderly woman with a cane. We asked to see the Nintendo Switch Lite; she brought us the Switch (the original). We asked to see the gray Nintendo Switch Lite, she brought us the blue. Took a few more tries to get the gray one and she took as much time as possible to bring these to us, even though they were mere steps behind her. She tells us they are $399 - the price of the original Switch. I show her that Nintendo themselves sells the Switch Lite for $199. Her response? "We don't price match here." I'm sorry, you don't price match the manufacturer? You're really going to have the audacity to charge twice the manufacturer's price even when confronted about your dishonesty? If you like being scammed and your intelligence insulted by the employee's inability to do basic elementary-level math, look no further than this predatory hellscape. The store itself reeks of ingenuine intentions and...

Farmer offers great customer service at the time of the purchase but after that service is downhill. After two months of having my couch the base board broke. It took 3 months for the manager to come fix it. After that the decorative pillows that came with the sectional began to rip at the corners of the pillow. It took 3 months to get a new pillow. I've have my couch for 9 months now and all of the decorative pillows are coming apart. I was told new ones would be ordered and be there in 5 days, its been three weeks now and records show nothing was ever ordered for me. There is a lack of communication between the manager and the person who orders new products. There is also a lack of concern for the satisfaction of the customer. I paid my furniture off within the first 6 months of owning it. I was going to go back to purchase more, but after this I will not be shopping at that location again. Good luck to...