Tripp's Tire Pros — Local services in Ayden

Tripps tires and service station did an excellent job on my Honda, I will be using them from now on. Another Tire place basically diagnolly across the street didn't have the size tire I needed, totally understandable. It was just about 5pm and upon asking the first place if there was another place I could get a tire because I had to be to work the next day, instead of pointing directly to Tripps they sent me and my 71 year old uncle be with a broke arm down another place that apparently the woman at the office area stated " oh no honey we are not doing anything on tires or car stuff because Mr.David passed away a few months ago." I told her who sent me and she said they know we aren't doing business now, go to Tripps so we did go at 8am following day and got the tire and inspection done in a timely manner. Had yet another tire replaced yesterday and oil change but just found out that since I just got the tire replaced 2-3 weeks ago and it was BRAND NEW it had a warranty so they tried to scam me and I took it to Quality and I was given a new tire...

First of all my son is a Masters Certified Mechanic for VW & Audi who currently works on race cars and tuning high performance cars in another state. While doing an oil change on my daughters car Tripps stripped the oil drain bolt. It was clear that they did it but they claimed it was already like that. That’s also curious as Tripps had done the previous change also. It had been replaced with one that did not fit and it leaked.

Tripps would not accept any responsibility. My son asked over the phone which pressure setting the used on the drill and they refused to answer. They were extremely upset that someone even challenged them about it and became defensive. Over an oil drain bolt.

So our family who has spent 5 figures easily with Tripps over our lifetime will never use them again and all they had to do was admit responsibility which was proven by the records. Plus it was something they could have fixed that would not have been a big expenditure for...

I just left from getting my car inspected and was charged an additional $10 for a “Window tinting fee”. I have had this vehicle for 6 years and not once have I ever been charged this. They did not advise me of this fee or give me the choice to go somewhere else. Mind you THEY inspected it last year and did not charge us this fee. They could not explain why it was not done last year but it was done this year. The tint was on the car when we bought it but is it not factory and is barely there. You can see in the car clearly. I immediately drove to another inspecting station around the corner because I honestly didn’t believe it was a real thing. He walked out took a look at my car and said “they just wanted your $10”. I know it’s only $10 but they knew that tint was WELL below the legal limit. They charged us anyway.

Also my mother’s car (which was inspected there in January) has tint and was not charged...