Customer service is outstanding, always keeping the customer updated, always easy to get a hold of. 5 star is strictly on the staff over at 3 way. Only reason i would not recommend Three Way Cadillac is due to the product. My SRX has been in the service department too many times.Within the first year of buying it we were taking it back for recalls. Then transmission issues, then touch screen issues, last one, 1 week ago was valve issues. 40k miles and had to replace a cylinder head. Great looking vehicles very high tech and luxuries but had too many issues to...
Read moreAs you will note from my previous post on fraudulent mpg and often a very dangerous hesitation to accelerate, 2018 Malibu LT, 3 Way Chevrolet responded to the post, below my post, telling me to contact them to fix the issues. At 7:30 a.m. 8-29-19 I showed for an appointment. A 6 foot, grey haired brute told me to get out and not come back, ever. When I hollered he should put his sister, wife, or daughter in my car, he pointed...
Read moreAlbert and the whole sales team did an excellent job in locating the Cadillac my family was looking for. From the first interactions all the way thru the delivery process was flawless and all completed in a timely manner. The sales team was always there to help with any questions about our new CT5 and were very knowledgeable with all the vehicles features. Way to go team...
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