Costco Tire Service Center — Local services in Bayonne

Our tire pressure in one of our tires kept going down for a couple weeks. We kept filling it, but it was clear that it needed to be looked at. This morning, again, the pressure was low so I decide to go to Costco to check it out finally. I pull into the tire air spot today to fill it up, but walk over to tire area to ask how to make an appointment and if they recommended me leave it low or fill it up. I was greeted by Izzy with a gruff, “You can’t park there.” I TRIED to explain why I WAS allowed to park there, but he wasn’t even trying to hear me out. I mentioned how I needed some help with one of my tires to which he responds, “You need help filling up your tire???” It was pretty condescending and being an engineer and Latina, I answered him back sarcastically and mentioned how I actually needed their service, but since he was more intent on making me feel dumb, I’d take my business elsewhere. I’m sure I didn’t use those nice words, but you catch my drift. He eventually apologized, but with a caveat that people park there all the time when they’re not supposed to and seriously…how is that even an excuse to why he approached me so rudely? I parked there rightly. He did fill up my tires, all of them even though only one needed it. I left and don’t plan to use them again, even when he mentioned that if we’re having an issue with a tire purchased there (which it was), it would be free to fix. I’m so dissatisfied that we will be going elsewhere for all our tire needs from...

I stoped by the so called tire center Costco Bayonne. I asked the tech and explained to him I have a an issue with the tire censor showing up on the dash ….if he could program it or fix/replace it even though I had 3 brand-new sensors in the box he looked like he was going to have a heart attack ..looking at me weird keep telling me no we don’t do this no we don’t do that no I can’t…and I said take a look at it …your the specialist …try to fix it! Finally they took the truck in for 20 seconds …and I was the only customer there no one else!!then his coworker keeps saying no no no we can’t fix it!!!no my device is not picking it up …so change it then !!! why you here for why are you here for If you can’t address the problem .pull the tire out run some test see find out what’s causing the.sensor to go off even I tell him I have new sensors try to replace it ………then he start talking back to his coworker…and hand me the keys and said I have to let you out we can’t help you ..you calling this tire center!!!the funny thing is both knew they were wrong otherwise trying to say don’t come here again …if you can’t fix a tire then your in the wrong place your not fit for the position..0 customer service …I definitely not recommend this place to...

Poor attitude, poor service, poor quality of work, charged more than what was done, took 3.5 hours to incompletely fix one tire.

Went in and asked to change my tire sensor/valve stem. They charged me for a tire repair instead. An hour later, they call me telling me to come to the desk saying I need a new tire sensor. I told them that's exactly what I asked for. They say I'll have to come and pay before they start any work. Took over 30 minutes to finally get my turn to pay again. I wasn't refunded the original charge for the repair and charged for the sensor and inflation for all my tires. Waited and watched as they struggled with customer's tires ahead of me. Finally after more than 3 hours, they start work on my one tire. They replaced, but couldn't get the sensor to connect to my car and asked me to come again tomorrow at 6pm and they will take care of me first. Didn't even inflate my tires. Went in the next day and avoided helping me. Asked the supervisor for help, but did nothing for me. Eventually after waiting 40 minutes, told me there was nothing they could do for me today and I'd have to go through all the waiting again tomorrow. Now after over 4 hours and two visits, I still have a tire pressure...